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FAQ

WHERE CAN I BUY PEGGYBOBS?

You can currenty buy Peggybobs from our Etsy shop, linked here. You can also message us direct to discuss an order and buy through Paypal. You will soon be able to buy directly from our website as our online shop is coming soon!

CAN I CUSTOMISE A PEGGYBOB SET?

Absolutely! Whether you just want to change the hair colour/style of one of our original Peggybobs or the colours in the rainbow set, just drop us a message before you order so we can chat about your ideas. Changing hair colour, skin colour or adding glasses/hearing aids or any disability aids, where possible, can be done for no extra cost.

DO YOU TAKE COMMISSIONS?

Yes! Go to our custom sets page to find out everything you need to know and check out some of the commissions we've painted.

WHAT MATERIALS ARE PEGGYBOBS MADE WITH?

Our peg dolls are made from sustainably sourced beech wood. We paint them with eco-friendly clay paint. The paint is acrylic free, oil free and virtually VOC free. We use a child safe sealer to protect the peg dolls.

ARE PEGGYBOBS SAFE FOR CHILDREN?

All of the materials we use comply with European toy safety standards (EN71). We are currently undergoing independent testing to certify our Peggybobs as CE marked. Our 6.5cm tall figures are certified safe for children under 36 months. Some Peggybob sets include smaller figures that are not suitable for children under three due to their small size. Where this is the case it is clearly marked in the product description.

WHERE DO YOU SHIP TO?

We ship both within the UK and internationally.

CAN I PICK UP AN ORDER FROM YOU?

Yes, we are based in Carterton, Oxfordshire. Please contact us before you place an order to arrange a pick up and so that we can take off shipping costs.

CAN I SEND PEGGYBOBS AS A GIFT?

Yes! All our sets are packaged ready to be gifted in lovely boxes, but we can also gift wrap them and write a card if you'd like. Just let us know when you order.

WHAT IS YOUR RETURN POLICY?

Please contact us within 14 days of receiving your Peggybobs if you'd like to return something. Unfortunately we are not able to accept returns of custom orders or personalised Peggybobs, unless they have arrived damaged. If you have any questions please contact us.

FAQ: FAQ
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